Privacy Policy

1. Information We Collect

AutoTricks Animal Health ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Subscribe to our newsletter
• Contact us through our website
• Use our services or purchase products
• Interact with our website

2. Types of Information

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Pet information (species, breed, age, health conditions)
• Payment information (processed securely through third-party providers)

Automatically Collected Information

• IP address and location information
• Browser type and device information
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Send newsletters and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Process transactions and deliver products
• Comply with legal obligations
• Analyze website usage and improve user experience

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through our cookie consent banner or your browser settings.

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Newsletter subscriptions are retained until you unsubscribe.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: